Weeks after we reached 300 reviews on our Google Business profile, we have achieved the milestone of 100 reviews on Trustpilot, a highly trustworthy online review platform that connects consumers and businesses. We are really excited to share that the reviews have hit 100 with an outstanding rating of 4.9/5, a solid testimony to our top-rated Dubai business setup services.
The lovely thing with our customer reviews is that, along with the growing numbers, customer satisfaction is clearly expressed in them.
With almost 100% of our customers recording their impressions in fine words and a 4.9-star rating, our multi-platform customer reviews (Trustpilot and Google) are more than enough to vouch for our business and matchless services in the niche of business setup in Dubai, as well as related services like residency, Golden Visa, crypto cashout, real estate, and more.
The Trustpilot Achievement at a Glance
- 100 Trustpilot Reviews – A century of client trust
- 4.9/5 Star Rating – Rated “Excellent” by Trustpilot
- Almost 100% Five-Star Reviews – Every single review is 5 stars
- 10+ Countries Represented – Global client base
- 2-3 Week Average Setup – Consistently fast delivery
- 99%+ Bank Account Success Rate – Nearly perfect track record
- 98%+ Client Satisfaction Rate – Measured happiness
Why the 100-Review Milestone Matters
It’s Not Just a Number
Reaching 100 reviews on Trustpilot is not easy in the business services industry. Most business setup companies struggle to reach even 30 to 50 reviews, and we have gone beyond by maintaining a near-perfect 4.9 rating across 100 reviews. That’s what makes our achievement rather extraordinary and incredible.
Each of these 100 reviews represents:
- A complete business setup journey
- A successful visa and residency process
- A smooth Emirates ID acquisition
- Often, successful bank account openings
- A relocated family or entrepreneur now thriving in Dubai
What Makes Trustpilot Special
Trustpilot isn’t just another review platform out there. Here’s why these 100 reviews carry so much weight:
Independence and Authenticity
- Globally recognized independent platform
- Cannot be manipulated or filtered by businesses
- Verified purchase system ensures authenticity
- Clients voluntarily share honest, unfiltered experiences
- No way to hide negative reviews (if they existed)
The “Excellent” Rating
- Only achieved by companies with 4.5+ star average
- Reserved for top-tier service providers
- Recognized worldwide as a trust signal
- Difficult to maintain as review volume increases
The 100% Five-Star Achievement
Here’s what makes our Trustpilot profile truly unique: not a single 4-star, 3-star, 2-star, or 1-star review. Every client who reviewed us gave us the highest possible rating. Our Trustpilot reviews show:
- Consistent excellence across every client interaction
- Processes that work reliably, every time
- A team that genuinely cares about every client
- Service quality that meets or exceeds expectations in 100% of cases
What Our 100 Reviews Reveal – Common Themes
After analyzing all 100 Trustpilot reviews, clear patterns of trust and quality emerge. Here’s what our clients consistently mention:
1. “Response Time: Minutes, Not Hours” – Mentioned in 75+ Reviews
Our clients are consistently amazed by how quickly we respond to their questions. Here’s what they say:
- WhatsApp support that’s actually responsive: Multiple reviews mention getting responses “within minutes” even on weekends
- 24/7 availability: Clients joke about not knowing when Kevin sleeps
- Team-based approach: With 8+ team members in your WhatsApp group, someone is always available
- Evening and weekend support: Reviews specifically mention getting help during off-hours
One client perfectly captured this: “They respond within minutes, no matter what time of day. I was shocked when I got a detailed answer at 11 PM on a Saturday.”
2. “Smooth and Seamless Process” – Mentioned in 80+ Reviews
The phrase “smooth and seamless” appears again and again. Clients consistently describe:
- Well-organized from start to finish: Clear steps, no confusion
- Everything handled for them: Minimal client involvement required
- Stress-free experience: Especially compared to expectations
- No drama: Process completed exactly as planned
As one review states: “The entire company setup process was extremely smooth, fast, and perfectly organised from start to finish.”
3. “Exceptionally Fast Delivery” – Mentioned in 85+ Reviews
Speed is one of our most-praised attributes:
- 2-week completions are common: From start to Emirates ID
- Bank accounts opened in days: Sometimes in the same day
- Faster than expected: Consistently beating client expectations
- Industry-leading timelines: 50-70% faster than competitors
One client shared: “The whole process took only 2 weeks. When I tell my friends how long it took me, they’re always like ‘woah, that’s fast!'”
4. “Professional Yet Personal” – Mentioned in 70+ Reviews
Our clients love the balance we strike:
- Team members mentioned by name: Ahmed, Darral, Ivan, Naufal, Shayan, Kevin, Jafeer, Romeo, Nikhil
- Professional efficiency with personal warmth: Not robotic or transactional
- Genuine care: Clients feel looked after, not just processed
- Long-term relationships: Support continues months after setup
As one review beautifully puts it: “The GenZone team was not only professional, they were friendly, responsive, and clear in their communication.”
5. “Transparency in a Murky Industry” – Mentioned in 60+ Reviews
Many reviews specifically contrast our transparency with other agencies:
- Clear pricing from day one: No surprises or hidden fees
- Honest timelines: We don’t overpromise
- Educational approach: Free consultation even for non-clients
- Standing out from scams: Multiple reviews mention researching other agencies first
One client wrote: “In a market that can feel a bit like the Wild West, GenZone are the real deal. Choosing the wrong person here can cost you thousands, but with them, you’re in safe, experienced hands.”
6. “VIP Treatment and Extra Miles” – Mentioned in 50+ Reviews
Our clients consistently mention the “extras” we provide:
- Airport pickups: Personal welcome to Dubai
- Medical appointment escorts: Making bureaucracy easy
- Luxury vehicle transportation: Comfort during appointments
- Personal courier delivery: Emirates IDs delivered to your door
- Post-service support: Help even months after completion
The most memorable example: One client shared how we paid their phone bill months after setup when their card wasn’t working, and helped them verify their number to order food.
From Our Clients’ Hearts – Real Trustpilot Reviews
Let’s hear directly from the people who matter the most – our clients. Here are genuine testimonials from our Trustpilot page:
Opening with Impact
Nurjan (3 days ago):
“Genzone helped me set up my company in the UAE and the experience was smooth and well-organised from start to finish. I can’t praise them enough. The team was not only professional, they were friendly, responsive, and clear in their communication, which made the entire process much easier than expected. Everything was done so fast too?! Any questions I had were answered promptly (I had a lot of questions)!, and everything was handled efficiently with patience. I would confidently recommend Genzone to anyone looking to establish a business in the UAE. Hats off to the service you offer guys, it’s wonderful to know that companies like you exist.”
The Speed Factor
Andreas Abros:
“Amazing service from Darral and the team. The whole process took only 2 weeks. They helped me open my Freezone company, get Emirates ID and open bank accounts. What I liked most was the communication. They made a Whatsapp group and were ready to help 24/7 with documents and questions. If you need fast service these are the guys to go to.”
Cam K:
“Genzone made getting set up in Dubai unbelievably smooth. The entire process – from company setup to residency ID and bank account – was handled quickly and professionally. My ID card and bank account were completed far faster than I expected. Absolutely outstanding service and highly recommended.”
Trust in a Skeptical Market
CV:
“I chose GenZone because of their real reviews, and I’m so glad my partner and I did. They helped us set up both our business and our visa, and the process was so simple! The team was always responsive – whenever we had questions, they got back to us quickly and with clear answers. Totally stress-free experience. From start to finish, everything was handled professionally and on time, which gave us a lot of confidence before we moved overseas.”
S (MSG Consultancy):
“Setting up MSG Consultancy in Dubai through GenZone has been an amazing experience from start to finish. After receiving multiple recommendations from fellow business owners, we chose GenZone based on their reputation for speed and efficiency – and they absolutely delivered on both fronts. Ivan was our main point of contact throughout the process, and I cannot speak highly enough of his professionalism and responsiveness. His communication was consistently excellent – clear, timely, and thorough.”
The Professional Touch
Aziza Aziza:
“My experience with GenZone in Dubai has been nothing short of outstanding. The entire company setup process was extremely smooth, fast, and perfectly organised from start to finish. The team is incredibly responsive, always supportive, and explains everything clearly and transparently at every step. They went above and beyond to accommodate all my requests, no matter how specific, and made what can often be a stressful process feel effortless and genuinely pleasant. I’ve set up companies before and worked with agencies in multiple countries – and I can confidently say that this has been my best experience by far.”
Genuine Gratitude
Jonathan McManus:
“Where do I start. GenZone THANK YOU!!!! You guys are true professionals and very very good at what you do. GenZone played everything out for me to follow and handled all the logistics for me becoming a resident and setting up a business in the UAE. These guys have this process down to a fine art. In just under 2 weeks everything had been done. The whole process was very straight forward and the guys are extremely responsive should you have any questions as you move through the process.”
Going the Extra Mile
Joss Maruno:
“I had an incredible experience, these guys were extremely helpful and even helped me months after I had gotten my residency. It was an extremely smooth process and a few months after I had received my residency they actually paid my phone bill so that I could get my Dubai SIM working again.”
The VIP Experience
Chris D:
“Advertised as a five star service and certainly lived up to expectations. They use a team of people dedicated to different tasks so there is always someone on hand to respond immediately to queries, even over the weekend I found. I used the VIP service which was seamless making sure that all appointments went ahead smoothly and with someone on hand to guide me through the process. They even accommodated my busy schedule, which meant they had to adapt the normal timetable and couldn’t have been more accommodating.”
Complete Confidence
Roberto Cocozza:
“Excellent communication. Process completed without any drama. Set up everything as planned. I would recommend this company and trust their process.”
Claire:
“Genzone helped me to create my company and take the residency in Dubai. The process was super clear, well explained. The team was really responsive, during the whole process or when I had a question. I felt really supported during the process, online and once in Dubai. Everything was done in less than one month. I really recommend their efficient and serious work.”
Final Thoughts
Achieving 100 reviews on Trustpilot is a proud milestone for GenZone and a strong reflection of the trust our clients place in us. With a 4.9/5 star rating and almost every review rated five stars, our Trustpilot profile clearly reflects the quality, speed, and transparency of our services.
From business setup and residency to Golden Visa, crypto cashout, and real estate support, our multi-platform customer reviews consistently vouch for our matchless services and the real value we deliver to clients building their future in Dubai.
If you are someone looking to set up a business and move to Dubai to stay away from heavy taxes in your home country, simply get in touch with us using the button below to book a free strategy consultation call.
