Privacy Policy

GenZone LLC is a Dubai-based consultancy. This Privacy Policy explains how we handle personal information collected through our website, client portals, onboarding systems, and communications. We are committed to handling your data responsibly and in compliance with applicable data privacy standards including GDPR.

As part of our onboarding, compliance, and service delivery processes, we may collect:

• Name, nationality, and date of birth
• Passport copies and national identity documents
• Proof of address and utility bills
• Bank statements and source of funds documentation
• Tax identification numbers and tax residency information
• Business information, contracts, and financial records
• Email address, phone number, and WhatsApp contact
• Communications sent to us via email, WhatsApp, phone, or video call

We use your information to:

• Deliver the services you have engaged us for
• Complete KYC, AML, and compliance checks
• Submit applications to government authorities, free zones, and banks
• Communicate with you about your engagement
• Meet our legal and regulatory obligations
• Improve our services and internal processes

GenZone reserves the right to record calls, meetings, consultations, and video conferences for training, quality assurance, compliance, and dispute resolution purposes. By communicating with GenZone, you consent to such recordings where permitted by law.

We may share your information with:

• UAE government authorities, free zones, and immigration departments
• US government authorities including the IRS and state agencies
• Banks and financial institutions relevant to your engagement
• Registered agents, accountants, lawyers, and compliance providers
• Regulatory bodies and law enforcement where required by law

We retain your personal information for as long as necessary to deliver our services, meet our legal and compliance obligations, and resolve any disputes. Client files may be retained for a minimum of five years following the conclusion of an engagement in line with applicable AML and regulatory requirements.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data where no legal obligation requires us to retain it
• Object to certain uses of your data

To exercise any of these rights, please contact us at info@genzone.co.

GenZone reserves the right to update this Privacy Policy at any time. Continued use of our website or services following any update constitutes acceptance of the revised policy.

GenZone LLC — Dubai, United Arab Emirates
Website: www.genzone.com
Email: info@genzone.co