Privacy Policy - GenZone

Updated: 20/11/2025

GenZone (“we”, “us”, “our”) provides business setup services, Golden Visa services, crypto cash-out solutions, real estate advisory, and relocation assistance in Dubai. Our clients primarily come from countries such as Canada, the USA, the UK, Spain, Portugal, Australia, India, and Singapore.

We are committed to protecting the privacy of everyone who interacts with our Website, services, or communication channels. This Privacy Policy is designed to comply with applicable international data protection laws, including:

  • UK GDPR & the Data Protection Act 2018 (United Kingdom)
  • EU General Data Protection Regulation (GDPR)
  • UAE Data Protection Law
  • US privacy laws, including applicable federal and state-level regulations
  • Australia’s Privacy Act 1988
  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • India’s Digital Personal Data Protection Act, 2023 (DPDP Act) 

This policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We only collect information that is necessary for communication or service inquiries. This includes:

A. Information You Provide

  • Name
  • Email address
  • Phone number
  • WhatsApp number
  • Message details you submit through our forms, WhatsApp, or email

B. Technical & Usage Data

Automatically collected when you access our website:

  • IP address
  • Device and browser information
  • Pages visited and time spent
  • Cookies and tracking technologies

We collect this to improve site performance, security, and user experience.

2. How We Use Your Information

We use your information to:

A. Provide and Improve Our Services

  • Respond to inquiries about business setup, real estate, or relocation
  • Contact you through email, phone, or WhatsApp
  • Provide pre-sales guidance and consultation
  • Understand service demand and improve offerings

B. Communication

  • Send information you request
  • Follow up on submitted forms
  • If you opt in: send marketing or updates

C. Website Operations

  • Enhance user experience
  • Improve site functionality
  • Monitor security and prevent misuse

3. Cookies & Tracking

We use cookies to:

  • Enhance browsing experience
  • Measure website performance
  • Improve marketing relevance

UK/EU visitors will see a cookie consent banner with Accept/Reject options.

You can disable cookies anytime through your browser.

4. Sharing of Information

We do not sell your personal data.
We may share limited data with trusted partners strictly for operational purposes, such as:

  • Website hosting and cloud services
  • Email and CRM systems
  • WhatsApp Business API
  • Analytics providers (e.g., Google Analytics)

We ensure that all partners follow strict confidentiality and data-security requirements.

We do not share data with government entities, banks, or developers unless you specifically ask us to as part of a service request.

5. International Data Transfers

Because we operate globally, your information may be stored or processed in different countries (e.g., UAE, EU, US).

Where required, we use safeguards such as:

  • Standard Contractual Clauses
  • Secure encrypted hosting
  • Technical and organizational protections

6. Data Security

We use industry-standard measures to protect your data, including:

  • SSL encryption
  • Secure hosting infrastructure
  • Access controls
  • Regular monitoring and backups

Although no system is completely secure, we take reasonable steps to reduce risk.

7. Data Retention

We retain personal information only as long as necessary for:

  • Responding to inquiries
  • Providing services
  • Legal and business obligations

Typical retention period: 6–24 months, depending on the nature of the interaction.

You may request deletion at any time.

8. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Request a copy of your data

To exercise your rights, contact us at: info@genzone.co

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not intended for individuals under 18 years. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will always be published on this page.

12. Contact Us

For privacy-related questions or requests:

📧 info@genzone.co | 🌐 www.genzone.com | 📍 Dubai, United Arab Emirates

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.